Claims Specialist / Contract - Jericho, NY (#25322)

Location: Jericho, NY
Employment Type:  Full-time, Contract (minimum 6 months)
Hourly Rate:  $44/hr

Position Overview:

Greenlife Healthcare Staffing is currently seeking a Claims Specialist to fill an opening with a Non-profit organization located in Jericho, New York. This contract position is ideal for a detail-oriented professional with a background in healthcare, business, or digital studies who thrives in a collaborative, fast-paced environment managing appeal and dispute adjudication programs.

Why Join Us?

• Competitive Compensation:  Earn a competitive rate of $44 per hour.
• Work Schedule:  Full-time position with a contract duration of at least 6 months.
• Professional Growth:  Gain valuable experience in claims management, appeal adjudication, and collaborative project work within a mission-driven organization.
• Impactful Work:  Contribute to a non-profit organization dedicated to improving healthcare processes and ensuring accurate claims adjudication that supports providers, patients, and healthcare plans.

Qualifications:

• Education:  Bachelor's or advanced degree in healthcare, business, management, digital studies, or a related field.
• Experience:  2 years of collaborative project support is preferred; however, new graduates will be considered.
• Technical Skills:
  • Knowledge and experience with collaborative project management software.
  • Proficiency with electronic documents and design tools.
  • Familiarity with commercial off-the-shelf and custom software applications for tracking and case management.
• Soft Skills:
  • Excellent written and verbal communication skills, including professional phone manners.
  • Strong problem-solving abilities with the capacity to work collaboratively with peers, medical staff, analytical teams, and administrative support.
  • Ability to work independently with little supervision.
  • Flexible, innovative, and creative mindset with strong multi-tasking abilities.
  • Demonstrated ability to meet deadlines in a time-sensitive environment.

Key Responsibilities:

• Act as point-of-contact for appeal/dispute adjudication programs.
• Liaise with healthcare plans, providers, patients, and clients to coordinate requests, correspondence, and submission of case documentation, as necessary.
• Monitor appeal/dispute status and communication received on client portals.
• Conduct initial eligibility reviews and recommend a course of action to internal team and department management.
• Track and assign cases using commercial off-the-shelf and custom software applications.
• Review and provide case documentation to assigned billers/coders, nurses, physicians and clinicians internal teams, and key stakeholders to facilitate clinical and coding reviews.
• Monitor and measure key performance indicators including, but not limited to, timeliness, adherence to quality and accuracy standards, and deadlines for contract deliverables.
• Identify barriers and roadblocks in work processes, recommend solutions to solve problems, and execute approved solutions.
• Routinely present case/project status in huddles and scrums while using an agile, iterative approach to implementation and data presentation.
• Schedule regular team status meetings and record decisions (e.g., assigned tasks and next steps).
• Prepare billing invoices at the conclusion of cases, submit them to the Finance department, and liaise with accounting to track and trend payments.
• Mentor and train new staff, at all levels, on process steps and case progression.
• Other activities as may be deemed necessary.